Privacy Policy


Privacy Policy

Effective Date: July 2, 2024

1. Introduction

Welcome to Rent The Key To Own (“we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to handling your information responsibly and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of personal information through our website and communications:

  • Contact Information:

  • Name, email address, phone number, and mailing address

  • Account Details (if applicable):

  • Login credentials like username and password

  • Property Preferences:

  • Information about the types of properties you're interested in

  • Communication Records:

  • Messages and correspondence you send us

  • Usage Data:

  • Website interactions, form submissions, IP address, browser type, and referral source

  • Marketing Preferences:

  • Your opt-in status for newsletters, promotions, or updates

We may also collect additional details directly from you during calls, meetings, or when you sign agreements.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support

  • Qualify you for rent-to-own opportunities

  • Schedule property viewings and consultations

  • Customize your experience and improve our website

  • Send promotional communications (with your consent)

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal data. However, we may share it with:

  • Service Providers & Partners:

  • CRM platforms, real estate agents, mortgage brokers, or others assisting in processing applications or delivering services

  • Legal Authorities:

  • When required to comply with applicable laws or protect our legal rights

  • Business Transfers:

  • If we’re involved in a merger, acquisition, or asset sale

All third parties are expected to handle your data with the same level of confidentiality and compliance.

5. Data Protection

We take reasonable technical and organizational steps to secure your personal information. However, no data transmission over the internet is 100% secure. We recommend you also take precautions, such as using strong passwords and logging out after using shared devices.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Access and Correct

  • your personal data

  • Withdraw Consent

  • to marketing communications

  • Request Deletion

  • of your data (subject to legal and business requirements)

  • File a Complaint

  • with the Office of the Privacy Commissioner of Canada if needed

To exercise any of these rights, contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to analyze traffic and enhance user experience. You can control or disable cookies through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy as our business, website, or legal requirements evolve. All updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this page periodically.